- Eligible Orders: Orders placed from October 26th 2019 to December 25th 2019
- Extended Policy: Customers will be able to request a return authorization up to January 15th 2020
Submit your return request
Fill out the online form and follow the instructions of our easy to use order portal
Print your return shipping label
Our order portal will email you a shipping label that you can easily print
Prepare your package & attach the return label
Be sure to include all original product packaging including documentation and tags
Drop off your package at any CanadaPost box or outlet . We'll email you once your refund has been issued
Return new and unused items within 30 days of delivery for a refund. Items must be returned in their original product packaging including all literature / documentation and original tags.
- There are no restocking fees on product returns that meet the above conditions.
- Need to make an exchange? Go ahead and place a new order for the merchandise that you would like. The items that you return will be processed as a refund on the original method of payment.
- This will ensure that your new items don't go out of stock and that you get your new gear faster!
What is New Condition?
Helmets & Apparel: Any merchandise which has been 'taken out for a ride' is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading out on the bike.
Vehicle Parts: Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
Easy Return Shipping!
- The most annoying part of returning an item is going through the hassle and cost of shipping it back.
- To eliminate this challenge, we'll provide you with a Pre-Paid CanadaPost return label that you can print at home.
- The cost for using the label will be just $7+tax and will be deducted when we issue your refund.