How to make a return?
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Submit your return request
Fill out the online form and follow the instructions of our easy to use order portal.
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Confirm the courier and return label instructions
Our order portal will email you a shipping label to print. Some couriers may send additional instructions.
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Prepare your package
Be sure to include all original product packaging including documentation and tags.
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Ship it
Take the package to the nearest courier drop-off location. We’ll email you once your refund has been issued.
Return Policy
Return new and unused items within 30 days of delivery for a refund. Items must be returned in their original product packaging including all literature/documentation and original tags.
- There are no restocking fees on product returns that meet the above conditions.
- We do NOT do exchanges. Instead place a new order for the new merchandise that you would like. Return the items that you don't want using our regular return process. Once the return is received a refund will be issued on the original method of payment.
What is New Condition?
Helmets & Apparel: Any merchandise which has been 'taken out for a ride' is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading out on the bike.
Vehicle Parts: Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
Easy Return Shipping!
- The most annoying part of returning an item is going through the hassle and cost of shipping it back.
- To eliminate this challenge, we’ll provide you with a pre-paid return label.
- The cost for using the label will be just $7+tax and will be deducted when we issue your refund.